Related pages: Privacy Policy, Cookies Policy, Terms of Service

About TcNo

In this Privacy Policy, “TcNo” refers to the brand owned by Wesley Pyburn and its affiliated websites and software, including TroubleChute, tcno.co and subdomains, tc.ht and subdomains, and ZACollective (collectively referred to as “TcNo” or “we”).

TcNo is committed to protecting the privacy of its users. This Privacy Policy outlines how TcNo collects, uses, discloses, and protects information about you when you use our websites or services, as well as any software, browser plugins, addons, scripts, and similar code or programs created by TcNo, including the TcNo Account Switcher.

Please note that this Privacy Policy applies to TcNo and its affiliated websites and software only. It does not apply to any third-party websites, services, or applications, even if they are accessible through our websites or services. We encourage you to review the privacy policies of those third parties to understand their data collection, use, and sharing practices.

In addition, please note that TcNo, including its sub-brands, websites such as ZACollective and software, may have their own privacy policies. If there are any conflicts or inconsistencies between their Privacy Policies and this Privacy Policy, this privacy policy will govern your use of the those websites and services.

By using our websites or services, including any software, browser plugins, addons, and similar code or programs created by TcNo, you consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our websites or services.

TcNo takes your privacy seriously. This Privacy Policy describes the types of information we collect from you and how we use it. If you have any questions about this Privacy Policy, please contact us at .

Disclaimer

Your use of the TcNo packages, scripts, tools, software, and websites means you understand they are not supported or guaranteed in any way. While they are designed to try and improve your life through actions such as automated installs, file and software management, they may not always accomplish this. Updates to third-party frameworks and applications may cause interruptions or unexpected behaviour.

A lot of the software, scripts and code TcNo releases are under the GPL license. For the developers’ and authors’ protection, the GPL clearly explains that there is no warranty for this free software.

Specific licenses can be found on their respective GitHub repositories and elsewhere. For example, the GNU General Public License v3.0 for the TC.HT website, scripts and services, and the TcNo Account Switcher among others.

Please be aware that everything TcNo creates and publishes should be considered as under the same liability and warranty terms. The best result is intended, but not guaranteed.

All trademarks and materials are the property of their respective owners and their licensors. TcNo is not affiliated with any companies referenced in almost all cases. The use of names, icons and trademarks does not indicate endorsement of the trademark holder by this project or its creators, nor vice versa.

TcNo is not responsible for the contents of any external links.

Types of Data Collected

We may collect various types of Personal Data either directly from you or through third parties. The types of Personal Data we collect may include, but are not limited to: cookies and usage data.

For more information on the types of Personal Data we collect, please refer to the relevant sections in this privacy policy or any specific explanations displayed prior to Data collection. Please note that unless otherwise specified, all data we collect is mandatory, and failure to provide this data may prevent us from providing our services to you. In cases where certain data is not mandatory, users are free to choose not to provide it without any negative impact on the availability or functioning of the Service.

Any use of cookies or other tracking technologies by us or our third-party service providers is used solely for providing the services requested by the User and any other purposes as described in this document and in our Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published, or shared through our Service and acknowledge that they have the third-party’s consent to provide us with such Data.

Mode and Place of Processing Data

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of Personal Data. The processing of Data is carried out using computers and/or IT-enabled tools in accordance with organizational procedures and modes strictly related to the purposes indicated.

In addition to TcNo, certain types of personnel may have access to your Personal Data for the purpose of carrying out their duties related to the operation of the Service. These personnel may include those in administration, sales, marketing, legal, system administration, or external parties such as third-party technical service providers, mail carriers, hosting providers, IT companies, or communications agencies, who may be appointed as Data Processors, if necessary. An updated list of these parties may be requested from TcNo at any time.

Log Files

Like many websites, we use log files to track visitors to our site. The information in the log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

We use cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

Our website uses third-party cookies from Google Analytics and Google AdSense to help analyze how users use the site and to serve advertisements. You can read more about how Google uses data when you use our website and how to control the information it collects at Google’s Privacy Policy.

We also use YouTube to embed videos on some pages of our website. YouTube may collect data about your viewing behavior when you watch an embedded video on our site. This data is subject to YouTube’s Privacy Policy.

Information Collection, Use, and Sharing

We retain your personally identifiable information for as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request access to, modification of, or deletion of your personal information by contacting us at . We will respond to your request within a reasonable time frame and in accordance with applicable privacy laws.

Security

We use industry-standard security measures, such as Secure Sockets Layer (SSL) encryption and secure servers, to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

Children’s Information

We do not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Google Analytics

TcNo uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We have enabled Google signals, which allows Google Analytics to collect additional data about our traffic in order to provide additional features like cross-device audiences and insights. This means that visitation information will be associated with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into our users’ cross device behaviors.

We have also enabled granular location and device data collection, which means that Analytics collects metadata about the city-level location and granular device details of our site and app visitors so it can provide location and device-based capabilities.

If you allow ads personalization, you may export your Google Analytics audiences and conversions to your linked Ads accounts for the purpose of delivering relevant, personalized experiences to your end users. By enabling these features, you acknowledge that you adhere to the Google Advertising Features Policy, including rules around sensitive categories, have the necessary privacy disclosures and rights from your end users for such association, and that such data may be accessed and/or deleted by end users via My Activity.

We have acknowledged that we have the necessary privacy disclosures and rights from our end users for the collection and processing of their data, including the association of such data with the visitation information Google Analytics collects from our site and/or app property.

To learn more about Google’s use of data and how to control it, please refer to Google’s Privacy Policy. You can also opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Users from the European Economic Area (EEA), United Kingdom, and Switzerland have certain rights under the General Data Protection Regulation (GDPR), such as the right to access, rectify, or erase their personal data. California residents have similar rights under the California Consumer Privacy Act (CCPA). To exercise these rights or any other rights under applicable privacy laws, please contact us at .

Google Adsense

TcNo uses Google AdSense, an advertising service provided by Google Inc. (“Google”). Google AdSense uses cookies to serve ads based on users’ interests and previous interactions with advertisers. The information collected by these cookies may include the user’s IP address, browser type, operating system, and other details about the user’s device.

Third-party vendors, including Google, may use cookies to serve ads on our website based on your previous visits to our website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our website and/or other websites on the Internet.

Users may opt-out of personalized advertising by visiting Ads Settings or by opting out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info. Please note that opting out of personalized advertising does not mean you will stop seeing ads altogether.

Because publisher sites and laws across countries vary, we’re unable to suggest specific privacy policy language. However, you may wish to review resources such as the Network Advertising Initiative for guidance on drafting a privacy policy. For additional details regarding cookie consent notices, please refer to cookiechoices.org.

Users from the European Economic Area (EEA), United Kingdom, and Switzerland have certain rights under the General Data Protection Regulation (GDPR), such as the right to access, rectify, or erase their personal data. California residents have similar rights under the California Consumer Privacy Act (CCPA). To exercise these rights or any other rights under applicable privacy laws, please contact us at .

To learn more about Google’s use of data and how to control it, please refer to Google’s Privacy Policy.

Google Fonts

TcNo uses Google Fonts, a service provided by Google, Inc. (“Google”). Google Fonts is used to display custom font styles on our website. When you load a page on our website, your browser may download the necessary fonts from Google servers in order to display the text in the font style that we have chosen.

By using Google Fonts, your browser may automatically send certain information to Google, such as your IP address and which website you visited. This information may be stored by Google and used for purposes such as improving Google Fonts or other Google services.

Please note that we do not have access to any personally identifiable information that Google may collect through the use of Google Fonts. Google Fonts may use cookies to collect certain non-personal information about your usage, such as the font files requested by your browser, but these cookies do not contain any personal information.

To learn more about Google’s use of data and how to control it, please refer to Google’s Privacy Policy.

Cloudflare

TcNo uses Cloudflare, a traffic optimization and distribution service provided by Cloudflare Inc., to distribute our content using servers located across different countries and optimize their performance. This service filters all the traffic through our website, including communication between the website and the User’s browser. The Personal Data processed depends on the characteristics and the way these services are implemented. Although it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred due to the widespread distribution of this system.

Cloudflare also allows analytical data from our website to be collected. The Personal Data processed by Cloudflare includes cookies and various types of data as specified in the privacy policy of the service.

For more information, please refer to Cloudflare’s Privacy Policy.

Place of processing: United States.

Affiliate Links

TcNo may participate in various affiliate marketing programs, which means we may receive commissions on purchases made through our links to third-party websites. These programs include, but are not limited to, the Amazon Associates Program and the ToolFarm Affiliates program.

When you click on an affiliate link on our website and make a purchase, we may earn a commission from the sale. These commissions help us to keep this website running and continue providing valuable content to our users.

Please note that the inclusion of affiliate links does not influence our content or recommendations. We only recommend products and services that we believe will provide value to our users. Any reviews or opinions expressed on this website are our own and are not influenced by the commission we may receive from affiliate links.

If you have any questions about our use of affiliate links, please contact us at .

User-Generated Content

Some of our websites or services may allow users to post content, such as comments or messages. If you post content, please be aware that all the information posted and the username you identify yourself with may be publicly available.

TcNo does not endorse or control any user-generated content and cannot guarantee the accuracy, integrity, or quality of such content. You are solely responsible for your own content and any consequences of posting or publishing it.

By posting content on our websites or services, you grant TcNo a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content in any and all media or distribution methods, now known or later developed, without compensation to you.

TcNo reserves the right to remove any user-generated content that violates this Privacy Policy, our Terms of Use, or any applicable law or regulation. If you believe that your content has been posted or used in violation of your rights, please contact us at .

Please note that TcNo cannot prevent user-generated content from being used in a manner that would violate this Privacy Policy, the law, or your personal privacy. We encourage you to carefully consider what personal information you choose to include in any user-generated content.

We respect your right to be forgotten. If you would like to request the removal of your content from our platform, please contact us at . We will evaluate your request and remove the content as required by applicable privacy laws.

International Data Transfers

Your information, including personal data, may be transferred to, stored, and processed in countries other than your country of residence. This includes countries where our servers and third-party service providers are located, such as Germany, South Africa, and the United States. These countries may have different data protection laws and regulations than your country of residence.

By using our websites or services, you acknowledge and consent to the transfer of your personal data to these countries. We take appropriate steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

TcNo utilizes web servers and services provided by Hetzner in Germany. As a South African resident, the creator of TcNo also generates content on platforms such as YouTube, which may be subject to different data protection rules depending on the country where the content is accessed. We strive to ensure that your information is protected regardless of the country in which it is processed.

Please be aware that the transfer of information across international borders may involve certain risks, such as the possibility that the information may be accessed by unauthorized parties. We implement appropriate security measures to mitigate these risks and protect your personal data.

If you have any questions or concerns about the international transfer of your personal data, please contact us at .

Your Data Protection Rights

Depending on where you are located, you may have certain rights under local data protection laws, including the European General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and South Africa’s Protection of Personal Information Act (POPIA).

These rights may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at .

Anonymized Data

TcNo collects and preserves anonymized data indefinitely with the intent to refine our website, software, and services. This data is devoid of any personally identifiable information, ensuring the impossibility of recognizing individual users from this data.

The anonymized data we gather may include details such as the quantity of users visiting from a particular region on a specific day, among other usage patterns. We utilize this information to gain insights into how our website, services, and software are utilized and to pinpoint potential areas for enhancement, thereby enriching our users’ experience.

Through anonymizing the data we compile, we’re capable of safeguarding your personal information while still acquiring valuable insights that aid us in consistently refining our website, services, and software. Please be aware that once data has been anonymized, it can no longer be connected to you or any specific individual.

We consider your privacy crucial and are committed to managing your personal information responsibly and in compliance with relevant privacy laws. If you have any queries or worries about our data collection practices, please reach out to us at .

Data from Software Products

In addition to the above, TcNo also develops software such as browser plugins, addons, scripts, and programs, including the TcNo Account Switcher. This software communicates with our server through APIs or other means, and may collect anonymized usage data to help us improve our software products. Any data collected in this manner is stripped of personally identifiable information and is treated with the same standards of privacy and security as all other data we collect.

Do Not Track Requests

TcNo strives to respect “Do Not Track” requests sent by web browsers. However, some third-party services we use may not honor these requests. Please refer to the privacy policies of these services to determine if they support “Do Not Track” requests.

Legal action

The User’s Personal Data may be used for legal purposes by TcNo in Court or in the stages leading to possible legal action arising from improper use of this Website, software or the related Services. The User acknowledges that TcNo may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, TcNo may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

ZACollective specific points

These apply to the ZACollective sections of this website, The South African Twitch Streamer Directory (ZATw) and The South African YouTuber Directory (ZAYT) (collectively referred to as “ZACollective”, or “we” in this section).

A few things are different in the ZACollective section of this website. They can be seen in simple points:

• TcNo does not store, show or share any private information, unless explicitly stated and requested and permission is granted.
• We do not have a login system nor do we use personalized ads, so we do not explicitly use cookies, although third-party plugins or scripts may create, collect, and use cookies as they see fit, such as Google Analytics.
• We do not monetize the ZACollective site via ads.
• The goal of the ZACollective is to help users find others to collaborate with, viewers to find new content, and brands or companies to find personalities they might be interested in.
• Applications to be added to our ZACollective directories are sent via email to the site’s administrator, where they can be approved or denied.
• Most of what we do is automated. All the data you see on the ZACollective is data that is publically accessible already. No private information is stored, shown or shared, unless explicitly stated and requested and permission is granted. Requests for users appearing on this list have been manually approved. Anyone can submit a request for themselves or somebody else to be added. The ZACollective site was created completely for free public use, using free public data to help promote South African creators.
• Information gathered from third parties includes data and statistics from YouTube and Twitch. This data is PUBLIC INFORMATION. If you do not want to have this information shared on ZACollective, you will have to adjust your privacy settings on YouTube and/or Twitch.
• If you do not want your public information shared on ZACollective and wish to request its removal, please contact us at . We will evaluate your request and remove the information in accordance with applicable privacy laws and our internal policies.

By using the ZACollective websites you also agree to be bound to the YouTube Terms and Twitch Terms of Service.

Please also see Google’s Privacy Policy as well as the Twitch Privacy Notice.

Data sources

To keep our statistical data updated, TcNo may use API services of third-party platforms, such as Twitch and YouTube. When we use these API services, we may collect publicly available data, such as channel name, subscriber count, video views, and related statistics.

We do not access or collect any private or personally identifiable information from your account, unless you explicitly grant us permission to do so, for example, to verify your identity for authentication purposes.

Please note that TcNo is not responsible for the accuracy or completeness of the data provided by these third-party platforms. We strive to provide the most accurate and up-to-date data possible, but we cannot guarantee the accuracy or completeness of the data at all times.

Please see the Google Privacy Policy

TC.HT specific points

These apply to the TC.HT website, subdomains, scripts and code (collectively referred to as “TCHT”, or “we” in this section). TCHT is an abbreviation of TroubleChute (TroubleCHuTe).

Please note: The TC.HT website functions as normal in a browser where the user is sent HTML code among other content and a website is displayed. When accesssing the parts of the website (such as specific subdomains) in a terminal such as Bash, PowerShell and othes they are returned raw code for the client to interpret and execute. These are the ‘scripts’. The code is publically available on GitHub and falls under the GNU General Public License v3.0. When users visit the website in a browser and are returned a website; Google Analytics and Google Ads are used, among other tools, techniques and third-party services that should have been outlined already in this document.

Should you choose to continue using the website and the back-end scripts and tools, you agree to this privacy policy and terms of service.

Information and collected on the front-end website is already covered by this privacy policy and terms of service.

For the back-end: Nothing except the total number of users accessing each script each day is collected. This is always subject to change without notice.

Changes to the Privacy Policy

Our Privacy Policy may change from time to time to reflect changes in our practices, service offerings, or changes in applicable legal or regulatory requirements. When we make changes to this policy, we will update the “Last Edit” date at the top of this page.

As we do not collect email addresses or have user account systems in place, we are unable to directly notify our users about these changes. We strongly encourage you to periodically review this Privacy Policy to stay informed about how we protect the personal information we collect.

If we make any material changes to how we treat our users’ personal information, we will make this clear on our website and/or through a prominent notice on our home page. Your continued use of our services after such modifications will constitute acknowledgment and agreement of the modified policy.

Should you have any questions or concerns about this Privacy Policy or our privacy practices, please feel free to contact us at .