Watch the video:
Timestamps:
0:00 - Explanation
0:18 - Clear Epic Games cache
1:15 - Select correct GPU for Epic Games
2:29 - Fix DPI scaling
Want to play some games on the Epic Games Store, but are unable to open the launcher completely? Stuck on a grey screen with or without a loading bar? Can’t launch the app at all? Well, this video shows you a bunch of solutions that should get the software working again. The first should solve your issue.