Watch the video:
Timestamps:
0:00 - Intro/Explanation
0:15 - Flush DNS
0:43 - Change DNS servers
1:25 - Other simple fixes
1:40 - Check for outages & known issues
2:05 - Run Ubisoft Connect as Admin
2:29 - Download another game to test
If you’re trying to download a game in Ubisoft Connect and you’re getting an “Unable to start download” error, then this video shows you everything you need to do to fix it! By the end you should be able to download or update the problematic game and get back to playing.
Ubisoft article: https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/unable-to-start-download-error-in-ubisoft-connect-pc/000064366
Server status & Known issues: https://www.ubisoft.com/en-gb/help